Privacy Policy

Last updated: 5 August 2026

1. Who is responsible for your data

AI Web Lifting (aiweblifting.com) is responsible for the data described here (the "data controller").

Google provides the AI models (Gemini) and cloud storage (Firebase / Google Cloud) that process and store the data (a "sub-processor").

Contact for privacy questions: contact@aiweblifting.com.

2. What data we collect

When you use the AI Receptionist, we may process:

The text messages you type in the chat.
Your voice audio, only if you choose to use the voice feature. Your microphone is used only while you actively press to record. We do not listen in the background.
Files or images you choose to upload.
A screenshot of the page you are on, only if the "see the screen" feature is active, to help answer your question.
Contact details (name, email, phone) — only if you choose to give them.
Basic technical data (language, page visited, time) needed to run the service.

We do not ask for and do not want sensitive personal data. Please do not type passwords, card numbers, or health/ID details into the chat.

3. Why we use it (purpose)

To answer your questions and help you use this website.
To capture your request or booking if you ask for one.
To create anonymous, aggregated statistics (for example "visitors often asked about X") to help the business improve. These statistics do not identify you.

4. Legal basis (GDPR)

Providing the chat and answering you: performance of a service / our legitimate interest.
Voice recording and saving your contact details: your consent, which you give in the chat consent notice and can withdraw at any time.

5. Who we share it with

Google (Gemini AI and Firebase/Google Cloud) to process your message and store data securely.
We do not sell your data or share it for advertising.

6. Where data is processed

Data may be processed on servers inside or outside the EU (for example Google's servers). Where data leaves the EU, it is protected by standard legal safeguards (Standard Contractual Clauses).

7. How long we keep it

Raw chat text, voice, screenshots, and uploaded files: kept only as long as needed to run the conversation, then deleted or kept for a short period (30 days).
Contact details you give as a lead: kept until the business handles your request, then 12 months.
Anonymous, aggregated statistics: kept without any identity attached.

8. Your rights (GDPR)

You can ask to: see your data, correct it, delete it, object to its use, or withdraw consent. You can stop using the assistant at any time, and you can ask us to delete any details you shared by writing to contact@aiweblifting.com. You can also complain to the Polish data protection authority (UODO).

9. Cookies and local storage

The chat uses your browser's local storage to remember your current conversation during your visit. This is needed for the chat to work and is cleared after your session. We do not use any advertising or tracking cookies whatsoever.

10. Children

This service is meant for general visitors. If you are under 16, please use it with a parent or guardian. We do not knowingly collect data from children.

11. Changes

We may update this policy. The date at the top shows the last change.

12. Contact

AI Web Lifting — contact@aiweblifting.com — Warsaw, Poland