Effective date: September 20, 2026
The service AiWebLifting (accessible via aiweblifting.com) is legally operated under:
Fundacja Rozwoju Przedsiębiorczości „Twój StartUp”
ul. Żurawia 6/12 lok. 766, 00-503 Warszawa, Poland
KRS: 0000442857 | NIP: 5213641211 | REGON: 146433467
Organized Part of Enterprise: AiWebLifting
Contact: contact@aiweblifting.com | +48 579 139 744
AiWebLifting provides an interactive, automated artificial intelligence assistant widget embedded directly on the customer's website. The assistant interacts with website visitors via voice and text, answers questions based on publicly available website content, assists with website navigation, and records visitor contact requests and inquiries.
The service is provided under monthly subscription tiers, which may include an initial one-time setup and training fee. Current subscription tiers defined in our plan specifications:
An AI reply is one answer of the assistant to one visitor message, including any page it opens or highlights for that answer. The monthly allowance renews on the same day every month. Unused replies do not carry over.
Extra packs: +150 AI replies €12 · +500 AI replies €35 · +1,500 AI replies €95 · +100 voice minutes €9. Packs are valid for 90 days and are used after the monthly allowance.
When the monthly allowance is used up, the assistant stays on the website and keeps collecting visitors' contact details, but does not answer questions until replies are added or the month renews.
Fair use: one conversation can include up to 25 replies, and automated or abusive traffic may be limited, to protect your allowance.
Enterprise: from €499/month with a custom allowance, by individual offer.
Prices in EUR. VAT is added where the law requires it.
Custom setups or agreed custom fees are detailed on the individual acceptance page prior to checkout.
Subscriptions are billed monthly in advance, by invoice (bank transfer) or by card through Stripe. You may cancel your subscription at any time through the customer dashboard or by contacting support. Upon cancellation, your subscription remains active until the end of the currently paid billing period, and no further automatic charges will occur.
Under European Union consumer protection rules, individual consumers have the right to withdraw from a distance contract within 14 days without giving any reason. However, for business customers (B2B contracts), and where digital service provisioning begins immediately upon express agreement and payment, the statutory right of withdrawal is waived once performance has commenced.
The customer is solely responsible for the content, accuracy, legality, and maintenance of their own website, products, and services. The AI assistant must not be used for unlawful, fraudulent, defamatory, or harmful purposes, nor to distribute malware or violate third-party rights.
The AI assistant automatically derives its responses from information retrieved from the customer's website. While we implement strict factual grounding and guardrails, generative AI responses may occasionally be incomplete or imprecise. Customers and end-users must verify critical operational, medical, legal, or financial information independently. AiWebLifting does not warrant that AI answers will be free from all errors.
For any questions regarding these Terms of Service or billing inquiries, please contact us at contact@aiweblifting.com.